Search 5 entry-level support engineering jobs in LA and work in the city of angels 😇

Support Engineer

Planet DDS is the leading provider of cloud-based dental software solutions serving over 10,000 practices in North America with over 60,000 users. The company delivers a complete platform of solutions for dental practices including Denticon Practice Management, Apteryx  Digital Imaging, and Legwork Patient Relationship Management. Planet DDS is committed to creating value for its dental practice clients by solving the most urgent challenges facing today’s dental practices in North America.

PDDS Core Ideology
 
MISSION: Why Are We Here?
Unleashing dentists and their staff to focus on patient care
 
VISION: Where Are We Headed?
In the next five years, Planet DDS will remain the leading provider of cloud-based 
technology solutions in North America, expanding to serve more than 25,000 dental practices.
 
Values: How Do We Get There?
To encourage measurable progress toward our vision and make the best 
decisions on behalf of employees and customers, we adopted a set of common values.
 
At Planet DDS, We Are:
 
Collaborative
Working independently and across teams, we create scalable solutions to enable company growth.
 
Empathetic
We are educated on the experience of our customers and feel vested in their success.
 
Accountable
We feel ownership for the quality of our work and take pride in the positive outcomes.
 
Trustworthy
We operate with integrity and honesty, making promises we know that we can keep.
 
Ambitious
We are driven by our ability to make a long-term, positive impact on the lives of dental market leaders.

Planet DDS

• Provide technical support to customers via various channels, including phone, email, and chat
• Troubleshoot and resolve technical issues related to the company's products or services
• Collaborate with other teams to address and resolve customer problems effectively
• Document common issues, resolutions, and best practices for internal and external use

Customer Support Technician I

As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, helping business and technology teams align faster on customer needs and prioritize the opportunities that will drive the most value. 

Today, Quantum Metric captures insights from 29 percent of the world’s internet users, supporting globally recognized brands in retail, travel, financial services, and telecommunications.

Quantum Metric

• Provide world-class support to customers
• Achieve expert level knowledge of product capabilities
• Respond to support inquiries and help customers
• Partner with engineering and customer success teams
• Innovate and solve new problems daily

Production Support Engineer - West

Pixelogic provides next-generation distribution solutions for studios, broadcasters and digital retailers.

OUR MISSION
To help our media and entertainment customers build more efficient supply chains, more valuable products, 
and larger global audiences.  

WORLD CLASS TEAM
Our team is comprised of subject matter experts and industry craftsmen who are passionate about their work, each having an extensive background working on the world’s most respected feature and episodic titles. We cultivate an open and transparent atmosphere that values integrity, continuous improvement and achievement. Our clients benefit from our forward looking approach and relentless commitment to customer service.

SECURITY FIRST
Our commitment to content security is foundational to our company. Every employee is involved in our security program, which includes hundreds of physical and electronic security controls. We are directly engaged with the various security organizations within the media and entertainment industry including the Content Delivery & Security Association (CDSA) and now the Trusted Partner Network (TPN). Our research and development group builds proprietary content protection solutions to fortify our overall security mission. Net-net, we are fully committed to the safeguarding of our customer’s content and our security program is constantly evolving and continuously improving.

Pixelogic Media

• Develop technical support and support processes
• First response position in hardware/software installation, telecommuting support, and process improvements
• Complete 12-week training program with weekly objectives and regular evaluations
• Collaborate with teams to provide support where needed
• Follow curriculum including planned learning experiences through Pixelogic LMS

Intern, Tech Support Engineering

Sarwa is your go to investing and a personal finance platform on a mission to help everyone put their money to work. The one-stop app offers hands-off auto-investing with Sarwa Invest, $0 commission trading of stocks, ETFs & Crypto with Sarwa Trade, as well as a high-yield cash account with Sarwa Save. Sarwa makes investing easy and affordable by using technology to drive down cost. The platform offers a simple user experience with no complicated financial jargon. The company is led by a team of financial and technology experts and is backed by top international funds.

Sarwa Digital Wealth (Capital) Limited is regulated by the Financial Services Regulatory Authority (FSRA) in the ADGM. Sarwa Digital Wealth Limited is regulated by the DFSA in the DIFC. Sarwa Digital Wealth (Capital) Limited and Sarwa Digital Wealth Limited are two separate legal entities but are collectively referred to as “Sarwa”. Sarwa Save, Self-directed trading and Cryptocurrencies are only available to clients who have an account with Sarwa Digital Wealth (Capital) Limited. The DFSA does not regulate Cryptocurrencies.



The information provided in this page is for general informational purposes only. It should not be considered as personalized investment advice as this might not be suitable for everyone. Each investor should do their due diligence before making any decision that may impact his/her financial situation and should have an investment strategy that reflects his risk profile and goals. All investing is subject to risk, including the possible loss of the money invested. The examples provided are for illustrative purposes. Past performance does not guarantee future results. Data shared from third parties is obtained from what are considered reliable sources however cannot be guaranteed.

Sarwa ثروة

• Play a critical role in improving user experience and Operations Team processes
• Research, diagnose, troubleshoot, and resolve product-related problems faced by users
• Select and create tools and documentation to improve troubleshooting
• Read and understand codebase
• Possess a strong understanding of React framework and/or Python (ideally Django)
• Communicate directly with non-technical staff and clients
• Problem solve and translate diagnosed problems into suitable solutions
• Bonus: Have 1-2 years of technical experience in the production environment
• Bonus: Possess experience with any of Docker, GoLang, AWS

Creating and managing documents involves many steps and is time-consuming. Moving between editors, emails, file-systems, and browsers reduces efficiency. Sometimes redlines are lost in crossed interactions. Information clutter can be overwhelming. Contract renewal dates may be overlooked. All this leads to lost time.

So much complexity for creation, revision, approvals, and renewals. The common stages of a document's lifecycle.

DocQ enhances this lifecycle by automating mundane repeatable documents. It ingests data from any source, like web-forms, customer databases or accounting systems to auto-create your important documents. It obtains secure digital signatures, mimics your business processes and even reminds you when a document expires. Structured flows make remote collaboration easier as well.

Re-gain revenue lost on documents by using DocQ.

DocQ

• Support Engineer position
• Directly in touch with customers
• Help customers get the best experience from software solutions
• Timely resolution of customer inquiries
• Investigate and troubleshoot customer inquiries
• Assist customers with solutions
• Test product/software change requests
• Develop and maintain product documentation
• Develop training materials, how-to guides, solution articles, etc.
• Operate as subject matter expert on software products
• Provide feedback and feature suggestions
• Continuous monitoring of systems utilized
• Provide excellent customer support
• Communicate internally and externally in a clear and professional manner
• Utilize technical documentation to investigate and resolve problems
• Actively look for ways to improve and help customers

Jr. Customer Support Engineer

Search 5 entry-level support engineering jobs in LA and work in the city of angels 😇. Support Engineer. Jr. Customer Support Engineer

Junior Support Engineer Jobs in Los Angeles

Search 5 entry-level support engineering jobs in LA and work in the city of angels 😇