As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, helping business and technology teams align faster on customer needs and prioritize the opportunities that will drive the most value. 

Today, Quantum Metric captures insights from 29 percent of the world’s internet users, supporting globally recognized brands in retail, travel, financial services, and telecommunications.

Quantum Metric

Technical Writer

• Work as a Senior Technical Writer at Quantum Metric
• Ownership and collaboration with various teams
• Work on technical materials and documentation for a diverse audience
• Build lasting relationships with customers
• Remote-first company culture

Senior Technical Writer [Contract]

Support Engineer

• Provide world-class support to customers
• Achieve expert level knowledge of product capabilities
• Respond to support inquiries and help customers
• Partner with engineering and customer success teams
• Innovate and solve new problems daily

Production Support Engineer - West

Backend Engineer

• Focus on the ingestion system and platform services
• Collaborate with Chief Architect for future growth
• Rapid pace with bold solutions and innovation mindset
• Learn quickly, fail fast, communicate often, and iterate

Senior Engineer: C++

Product Manager

• Understand customer needs and pain points
• Collaborate with various teams
• Set vision, goals, roadmap, and success metrics
• Champion vision and strategy
• Refine Product Management approach
• Collaborate with User Research and Data Science
• Work closely with customers to understand their needs
• Use analytics to inform decisions
• Collaborate with Product Marketing, Sales, and customer-facing teams

Principal Product Manager

Customer Success

• Support a portfolio of clients
• Manage technical implementation, onboarding, adoption, and growth
• Guide clients to define requirements and create innovative solutions
• Equip stakeholders with capabilities to execute digital strategy
• Develop custom JavaScript functions
• Configure alerts, dashboards, and reports for real-time visibility to digital platform performance

Customer Success Engineer - South

Product Designer

• You are an owner. You have a “seat at the table” from Day 1. Your partners and peers value what you do and expect you to have strong opinions.
• You are curious about customers, the product, and design. You constantly look for data to better understand the world around you and love to share with others.
• You want to grow. We support you with clear coaching, opportunities, and career paths.
• You crave impact. Your success looks like helping thousands of brands meet the needs of over a billion people.
• You work from anywhere (and with anyone!). You’ll be able to work where and how you work best: at home, the office, or any mix of both.
• Drives alignment, set goals, drives understanding, and motivation with your partners and team.
• Understands your customer to build compelling journeys, scenarios, information architecture, interaction flows, and visual designs.
• Mentors other designers as you play an active role in growing Quantum Metric’s UX team and culture.
• Puts customers at the center of everything they do.
• Demonstrates experience in delivering successful, intuitive products that scale with the complexity of enterprise.
• Thrives when collaborating on strategy and vision with partners, leaders, and teams.
• Can balance scope, speed, and quality to reach outcomes.
• Understands how your projects align with and advance a company-wide strategy.
• Can own the end-to-end design process, from leading discovery to producing high-fidelity screens to partnering with engineers to get the details right.
• Practices a growth mindset - you want to learn, be challenged and do the same with others.
• Our UX team is a passionate and diverse group who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering, and we design and deliver a crafted experience to our customers by setting a high bar on ease of use. We strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market.
• There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We value people who bring unique perspectives and add new knowledge to our team. You might not feel like you “check all the boxes” as you read this job post. We get it. And we feel these things ourselves, too. But we hope you’ll apply anyway because we’ll take great care in working with you.

Quantum Metric Jobs in California

Quantum Metric

Senior Technical Writer [Contract]

Quantum Metric

Production Support Engineer - West

Quantum Metric

Senior Engineer: C++

Quantum Metric

Principal Product Manager

Quantum Metric

Customer Success Engineer - South

Quantum Metric

Staff Product Designer

Quantum Metric