SLED Portfolio Solutions Engineer

May 10

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NICE

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Make experiences flow.

Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000

Description

• Lead the functional and technical sales process with a coordinated focus on solutions development across NICE’s portfolio • Articulate NICE solutions’ value and position NICE’s products to both business and technical users • Deliver demonstrations aligning NICE portfolio with customer’s business challenges • Identify all functional and technical challenges of assigned accounts • Manage and interpret customer requirements and use astute questioning skills to understand, anticipate, and exceed customer needs • Influence and educate clients that NICE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value • Lead in all technical aspects of the sales process • Assist with the definition and execution of successful proof of concepts (POC), where appropriate • Actively contribute to a team approach with account executives and overlay teams • Able to promptly respond to functional and technical elements of RFIs/RFPs

Requirements

• 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts • 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise accounts • Exceptional presentation and demo capabilities • Experience customizing and building the storyboard for demos and POC • Demonstrated success in achieving strategic deal wins • Ability to manage multiple, complex sales opportunities simultaneously • Ability to communicate from C-level executives down to Agent/Front Line level employees

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! • Endless internal career opportunities across multiple roles, disciplines, domains, and locations • Chance to learn and grow at the market leader • Passionate, innovative, and exciting environment at NICE