Ordergroove enables subscription and membership experiences for the world’s largest and most innovative brands, including L’Oréal, Dollar Shave Club, Petsmart, La Colombe Coffee, and The Honest Company. As a market leader in subscription technology, our proprietary Relationship Commerce platform is shifting consumer interactions from one-and-done transactions to frictionless and highly profitable recurring relationships. Ordergroove technology uses artificial intelligence, analytics, and unmatched consumer expertise to empower top brands to transform their commerce experiences while making their consumers’ lives easier. 

Ordergroove

Marketing

• Shape strategic direction for field and partner marketing
• Organize digital and in-person events
• Identify tech partners and agencies
• Work with partner and marketing team
• Monitor, track, and report campaign metrics

Partner & Field Marketing Manager

Sales

• We’re looking for an Enterprise Business Development Representative (BDR) to join our growing sales team. This is an exciting opportunity to influence our sales process and develop expert selling skills.
• As an Enterprise Business Development Representative, you’ll work with the sales and marketing teams to engage the biggest names in ecommerce and retail to help them turn one-time transactions into high-value subscribers.
• You’ll become an expert in our business and product to identify prospects’ pains and opportunities in order to consult them on growth potential and drive pipeline.
• Not only will you be working with a passionate, hardworking and fun team but you’ll learn every day and can grow into in sales, marketing, partner or leadership roles if you consistently meet and exceed goals and show potential beyond your role.

Enterprise Business Development Representative 

Solutions Engineer

• Partner with sales executives to develop comprehensive technical proposals for enterprise-level clients on their native eCommerce platform and gain the technical win and close new business
• Translate client business needs into technical solutions, ensuring the proposed solutions work within the technical architecture of the product and enable a high-quality product
• Architect and design complex implementations that integrate seamlessly with existing systems and workflows
• Proactively identify and solve client pain points, exceeding expectations and fostering long-term relationships
• Partner with the product teams to stay up-to-date on the latest Ordergroove features, functionality, and best practices
• Provide feedback to the product team and coach the organization on opportunities to build new features and functionality into the platform
• Ensure continuity with account teams post-signature and serve as a point of escalation for technical questions before the start of development
• Develop and deliver technical presentations to educate and engage prospective clients

Senior Solutions Engineer

• Partner with sales executives to develop comprehensive technical proposals for enterprise-level clients on their native eCommerce platform and gain the technical win and close new business.
• Translate client business needs into technical solutions, ensuring the proposed solutions work within the technical architecture of the product and enable a high-quality product.
• Architect and design complex implementations that integrate seamlessly with existing systems and workflows.
• Proactively identify and solve client pain points, exceeding expectations and fostering long-term relationships.
• Partner with the product teams to stay up-to-date on the latest Ordergroove features, functionality, and best practices.
• Provide feedback to the product team and coach the organization on opportunities to build new features and functionality into the platform.
• Ensure continuity with account teams post-signature and serve as a point of escalation for technical questions before the start of development.
• Develop and deliver technical presentations to educate and engage prospective clients.

Senior Solutions Architect

SDET

• Architect, design, and develop the safety nets that help the entire engineering team ship code faster and safer at scale.
• Evangelize and accelerate the productivity and confidence in our software development lifecycle through test engineering.
• Continually automate and optimize development team operational processes.
• Maximize test coverage for the most critical features of the system.
• Scale our platform as the engineering teams grow to support increasing numbers of daily builds and releases.
• Standardize tooling for builds, testing and releases and become the owner for testing Best Practices.
• Work on cutting edge technology to solve interesting and challenging problems. Your contribution may end up on our engineering blog.

Test Automation Lead, Engineering Productivity

• Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you’re motivated by a desire to solve problems and deliver groundbreaking insights and solutions you’ll fit in perfectly! We are looking for someone who has worked in the mar-tech ecosystem or subscription-based companies and can bring that expertise to Ordergroove’s customer base.
• Seeking a highly motivated Senior Sales Engineer to join a growing remote team. In this role, you will play a pivotal role in supporting the sales team in securing strategic enterprise deals. You will leverage your deep technical expertise to design innovative solutions that address complex client challenges and showcase the value of predictable recurring revenue technology driven by Ordergroove. You will also collaborate with the Solutions, Success, Product, and Marketing teams to become a subscription expert and transfer that knowledge to prospects looking for an outstanding relationship commerce partner. Additionally, you’ll build cross-functional relationships with these teams and hand off newly sold clients for implementation

Senior Sales Engineer

Customer Success

• Lead a team of 3 CSMs to effectively renew and upsell an assigned book of business of existing Mid-Market and SMB customers
• Develop a deep understanding of your customer’s businesses, including their objectives and success criteria for a subscription program and how it fits into their short-term and long-term goals
• Coach CSMs on helping customers understand best practices which will inform strategy and tactics to improve subscription program KPIs, exceed customers’ business objectives, and ultimately lead to program growth.
• Understand your customer’s organizational landscape to foster and strengthen relationships with customers at the highest levels of organizations (Director, VP, C-suite) through email, phone, in-person meetings
• Work cross-functionally and collaboratively with internal teams (Sales, Solutions, Product, Ops, Legal) to ensure timely renewals and growth within your segment
• Develop a customer journey map and identify processes and tools to automate customer success touchpoints
• Gain expert knowledge of the Ordergroove platform with the ability to support CSMs on technical customer calls
• Hire and train future CSMs as needed

Ordergroove Jobs in California

Ordergroove

Partner & Field Marketing Manager

Ordergroove

Enterprise Business Development Representative

Ordergroove

Senior Solutions Engineer

Ordergroove

Senior Solutions Architect

Ordergroove

Test Automation Lead, Engineering Productivity

Ordergroove

Senior Sales Engineer

Ordergroove

Senior Manager, Customer Success

Ordergroove