Senior Site Reliability Engineer, Cloud Operations

May 9

Icertis

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The contract intelligence company that pushes the boundaries of what’s possible with contract lifecycle management.

Enterprise Contract Management • Contract Compliance • Contract Lifecycle Management • Contract Analytics • Contract Management Software

1001 - 5000

💰 $75M Convertible Note on 2022-10

Description

• Proactive, highly motivated, detailed oriented, and passionate Senior Cloud Operations professional • Support and scale environments in the Azure Government Cloud • Take part in deployments, upgrades, incident, problem & capacity management functions • Work on production & non-production environments to ensure all services are running reliably & securely • Use automation within Azure DevOps (ADO), CI/CD pipelines and custom tooling • Interact with customer support and professional services to troubleshoot issues and provide workarounds • Collaborate with customer services, professional services, project/program/product managers, and engineers to ensure critical and time-sensitive projects run smoothly • On-call responsibilities to respond to emergency situations and scheduled maintenance

Requirements

• Minimum 7+ years of working with mission critical, distributed, multi-tier, 24x7 Cloud Operations/SRE teams • Minimum 4+ years configuring/supporting/troubleshooting Windows Server • Minimum 4+ years configuring/supporting/troubleshooting IIS and .Net platforms • Minimum 4+ years configuring/supporting/troubleshooting Azure Kubernetes and containers • Understand and ability to admin Unix/Linux systems • Strong understanding of cloud concepts, applications, storage, compute, and networking components • Troubleshoot and debug C#/.NET applications and/or PaaS service failures • Hands-on experience with Ansible and Terraform

Benefits

• 24x7 rotational shift model • Hands-on script creation in PowerShell, Linux shell, Python or C# start/stop/restart services • Excellent customer service, people skills and relationship building skills • Excellent analytical, written, and oral communication skills • Ability to be a good listener and to understand customer issues • Ability to provide innovative workarounds or design a solution to fix a customer’s problem • Ability to work in a fast changing, agile environment where change is constant