Luna is the leading in-home physical therapy platform, offering 1:1 personalized care at home that is covered by insurance. By shifting treatment from the clinic to the home, Luna is reinventing outpatient physical therapy and improving convenience, access, safety, and adherence. Luna’s licensed therapists are available seven days a week and can be requested via the app. Luna is proud to partner with outstanding healthcare providers like Emory Health, Scripps Health, UCLA Health, and Intermountain Healthcare.

Luna Physical Therapy

Recruitment

• Recruit and hire qualified candidates for up to 5-7 backend, frontend, site reliability, product designer, product manager positions engineering and product positions, meeting quarterly goals and pipeline conversions
• Support full-cycle recruitment for other business areas up to 5-10 (Clinical, Sales, Concierge/Call Center, RCM) as needed
• Apple creative, diverse, and proactive strategies to improve pipeline conversions, including how source, hiring manager, time and other variables impact those conversions and ultimately quality of hire
• Utilize diverse sourcing methods, including social media, Boolean searches, and LinkedIn
• Manage job postings and keep platforms updated
• Collaborate with hiring managers on talent needs and processes
• Conduct initial screenings, manage candidates, and facilitate onboarding
• Drive process improvements and efficiency using tools like candidate assessments
• Maintain candidate records in ATS and other systems; ensuring all hiring manager feedback is submitted and within best practice standards
• Closing candidates in alignment with department budgets and pay grades; processing offers and assisting with support during pre-onboarding to start date such as background checks
• Key Performance Indicators: Time to Hire, Time to Fill, Pipeline conversions including but not limited to Leads-Screens, Screens-Interviews, Interviews-Offers, and Offers-Hires, Failed to Start, and/or Retention of new hires

Technical Corporate Recruiter

Customer Success

• Manage the registering, scheduling and rescheduling for all new and existing patients
• Record Management – Ensure the proper information is obtained and communicated with the patient (i.e. identification, patient history, insurance information, missed appointment policy, therapist arrival instructions, intake form, etc.)
• Receive, screen and coordinate telephone calls from healthcare providers
• Place outbound calls and emails to patient leads

REMOTE Patient Onboarding Call Center Representative

Account Executive

• Acquires job skills and learns company policies and procedures to complete routine tasks.
• Manages 2-3 emerging markets with some assistance. Does not have a partner assigned.
• Assists the PRM's and Sr. PRM's with providing backup support for their regions by assisting with referral verification and patient updates.
• Employs various business development practices, including cold-calling and email marketing campaigns to grow new markets by increasing awareness amongst physicians and clinical practices
• Analyze regional data and innovate new processes to increase patient volume

Associate Physician Relations Manager - Inside Sales

Backend Engineer

• Design, develop and maintain the next generation of our internal marketplace console. Including but not limited to scheduling, automations, payment flow, customer communications, reports, to dashboards
• Impact focus areas can include, mobile API’s, backend integration, migration to Elixir, or building a whole new feature for admins
• Test, release and monitor their own code as if we did not have QA

Senior Software Engineer Backend

Data Analyst

• Analyze and interpret large, complex datasets to identify trends, patterns, and insights.
• Utilize statistical techniques and predictive modeling to develop accurate risk adjustment methodologies and improve patient outcomes.
• Apply data mining techniques to extract valuable information from raw data sets and develop innovative strategies for improving program efficiency and effectiveness.
• Collaborate with Clinical leadership to identify key performance indicators (KPIs) for our MIPS program and develop data-driven strategies to optimize performance.
• Monitor and analyze MIPS program metrics, including quality measures, cost measures, and improvement activities, to identify areas for improvement and recommend actionable solutions.
• Support the development, implementation, and management of our remote therapeutic monitoring program by analyzing data generated from the Luna system and identifying opportunities to enhance patient care and outcomes.
• Respond to data report requests and manage the data reports Clinical roadmap.
• Develop and maintain standardized reporting templates, dashboards, and visualizations using tools such as Tableau to effectively communicate data insights to various stakeholders.
• Leverage AI tools and techniques to identify opportunities for operational efficiencies, streamline processes, and improve decision-making.
• Stay updated on the latest advancements in AI and machine learning and explore their applications in healthcare analytics to drive continuous improvement.

Luna Physical Therapy Jobs in California