Coordinator, Ticket Operations

May 9

Golden State Warriors

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The Golden State Warriors organization is a charter member of the National Basketball Association$1. .$1

501 - 1000

💰 Funding Round on 2010-11

Description

• Assist in various day-to-day operations, including ticket order fulfillment and report auditing/reconciliation • Set-up Box Office windows pre-game • Coordinate and communicate nightly duties to Box Office staff and ensure supplies are distributed • Staff Ticket Resolution window during game - distribute all tickets via SMS, assist with Warriors app questions, resolve ticket issues and answer general questions and provide directions • Serve as back-up to Sr. Director of Ticket Operations

Requirements

• Bachelor's degree or equivalent work experience • 1-2 years of ticket operations or Box Office experience • Superior attention to detail and administrative skills • Proficiency in Microsoft Office Suite • Familiarity with various ticketing systems (e.g., Archtics, Ticketmaster) preferred • Excellent written and verbal communication, service and resolution skills • Ability to build positive working relationships with clients and peers at all levels within the organization • Ability to balance multiple projects at once in a fast-paced work environment • Ability to work all Warriors home games (preseason, regular season, postseason) and Chase Center concerts and events as needed

Benefits

• Comprehensive Medical, Dental and Vision benefits for employees and dependents • Employer 401K match • Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves • Warriors home tickets, team store discount and more!