Accounts Receivable Clerk (Contractor)

May 9

Seesaw Learning

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Elevate Learning: Inspire your students to be their best

EdTech • Education • Software • Mobile • Technology

201 - 500

Description

• As Seesaw’s AR Clerk Contractor, assist with AR Collection and components of the accounts receivable cycle, payment application and other ad-hoc projects • Identify invoices and customers for payments applications on account, checks, credit cards, ACH/Wires, including emailing customers for remittance advice • Review customer AR balance, resolve collection issues with customers or internal team as necessary, including calls and emails to customers and internal escalations as required for problem accounts • Researching customers’ alternative contract email address on customers’ websites and/or purchase orders • Assist scheduling and processing customer invoicing • Assist with reconciliation of discrepancies arising from AR transactions, including Customer Overpayments and Advance Payments • Validate tax IDs for international customers on the governmental website • Other ad hoc projects as assigned

Requirements

• 2+ years of progressively responsible experience in Accounts Receivable or Customer Service • Proficiency in Microsoft Office products (Word, Excel, and Outlook) and Google Workplace • Familiarity with NetSuite will be an asset • Strong analytical problem-solving aptitude with creative solutions, ability to organize work with large amounts of information efficiently, manage multiple projects and deadlines simultaneously with strong attention to detail • Ability to communicate effectively and professionally, both in writing and verbally, with management, customers • Able to work as a team player • Open to development of skills and knowledge • Organized and detail-oriented • Strong verbal and written communication skills • Prior customer-facing experience (e.g. retail) preferred

Benefits

• Competitive hourly rate • Non-Exempt position