Project Manager, Team Lead

May 9

Sand Cherry

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Catalyze Results

Business & Customer Operations • Customer Experience • Marketing & Product Innovation • Digital Solutions • Customer Acquisition & Retention

51 - 200

Description

• Planning, managing, and overseeing a team of contract analysts • Ensuring quality and efficiency of team's work • Providing guidance and escalation support • Supporting rollout of new processes and procedures • Identifying opportunities for efficiency improvements • Managing project progress and a team of analysts • Reviewing and documenting processes • Liaising between teams • Building and maintaining project documentation • Managing risks and issues • Tracking and reporting KPIs • Performing quality assurance checks • Leading project meetings and discussions • Creating program status documentation • Exercising judgment and discretion

Requirements

• Bachelor’s degree • Hands-on project management experience • Business analysis experience • Process optimization and improvement experience • Strong leadership, stakeholding, and management skills • Strong oral and written communication skills • Experience with MS Excel or Smartsheet • Strong reporting skills • Problem-solving skills • Quick information processing and presentation skills

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service