Senior Security Incident Manager #3596

May 9

🔄 Hybrid – Bay Area

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GRAIL

Detect cancer early, when it can be cured.

Cancer Detection • Cancer Biology • Clinical Trials • Computer Science • Machine Learning

501 - 1000

Description

• Augment Grail’s Threat Detection and Response function in managing the lifecycles of all security incidents globally • Continuously drive workflow improvement of Incident Management Process via systems, procedures, documentations, trainings and culture influences • Identify and coordinate with peer incident responders from other non-security domains worldwide on triaging and standardize incident practices • Own and execute active critical security incident management process • Manage event communications • Facilitate the resolution effort and determine when it is necessary to engage additional resources if the resolution effort is stalled during the call with stakeholders

Requirements

• Bachelor’s degree • 5+ year’s experience in critical/crisis situation management for technical customer escalations • Experience supporting and managing technical environments; demonstrated leadership skills under fast-paced, highly dynamic situations • Excellent communication skills (both verbal and written) • The ability to communicate confidently and clearly on conference calls, in meetings and via email, at all levels of the organization is essential.

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service

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