UX Research Intern

May 4

Zipline

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Transforming the way goods move

technology • robotics • healthcare • engineering • socialimpact

1001 - 5000

💰 $330M Series F on 2023-04

Description

• Drive user testing efforts for existing and upcoming software to enable us to advocate for the user in our decision-making process • Write research plans and discussion guides and go into the field for proof of concept and usability testing • Build rough prototypes and other prompts to assist with field research • Run online and in-person user studies, recruit participants, collect and analyze quantitative and qualitative data • Collaborate with designers to turn user study results into design recommendations and directions that will improve the user experience of Zipline delivery • Present and discuss research findings to interdisciplinary teams of stakeholders, including product managers, engineers, and designers

Requirements

• You’re currently enrolled in an accredited university and pursuing a degree in Design, Human-Computer Interaction, Human Factors, Psychology, Sociology or Cognitive Science • You have experience in applying human-centered research techniques to product definition and designs • You have a core understanding of UX and design processes, preferably through college-level coursework or direct experience • You’ve planned and run UX research studies including user interviews, desktop research, usability testing, and surveys to gather valuable insights into user behaviors • Your work is showcased in a portfolio that demonstrates you experience with core UX research methodologies and skillsets

Benefits

• Our internships are full-time positions, in-person at our South San Francisco office. We will host our Fall 2024 interns from September to December. • The starting cash range for this role is $34 - 38 / hour. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, and working location. The total compensation package for this role may also include: overtime pay; commuter benefits; paid sick time; and more. • Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. • We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! • Zipline is also committed to providing reasonable accommodations to individuals with disabilities. Please let your point of contact at Zipline know if you require any accommodations throughout your interview process.