Operations Specialist

May 9

Finfare

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Turn business expenses into growth opportunities — charge cards, automated expense reports, & cash back rewards.

Corporate Cards • Expense Management • Finance Automation • Reimbursement Management • Bill Pay

51 - 200

Description

• Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary • Create procedures and protocols (such as checklists) and distribute to staff • Communicate and coordinate with employees (including executive operations team) and vendors • Develop and implement department-wide quality control measures • Recommend new procedures for increasing the efficiency of day-to-day operations • Maintain communication with operations manager, colleagues, and vendors to ensure adherence to protocols across key touch points • Assist the operations manager in developing, planning, and coordinating operational activities • Review customer success operations practices and improve them when necessary • Other duties as assigned.

Requirements

• 2+ years of experience in an operational or similar role. • Experience working in a fast-paced, high volume environment. • A career interest in banking, finance, fintech, or underwriting. • Proven organizational skills, including time management. • Project management experience. • Strong analytical and problem-solving skills. • Self-sufficiency and an ability to work with minimal supervision. • Strong verbal and written communication skills. • Attention to detail.

Benefits

• Competitive health, vision, and dental benefits (covering 100% premium for employee and all dependent(s)) • Unlimited PTO • 401K (with employer matching) • Catered lunches 3+ times a week • Parental leave • Employee stock purchase plan (if applicable) • Health and wellness reimbursement • Work sponsorship (if applicable) • Dog Days • Other employee perks